The most common service provider challenges that any end user may encounter
1. Unsolvable problems that were shifted from the main vendor to the outsourced service provider
2. Unforeseen project delays due to lack of facilities for vendors to perform pre-commissioning and testing
3. Vendor failure to meet commitments and do not professional enough to complete a comprehensive solution
4. Poor after-sales local support
That’s what we’re going to be focusing here and we work constantly to identify the most pressing problems faced by most of the clients, So, we have provide better customer experience and yours customer experience is a top priority for us.
DNC has a complete engineering team including mechanical, electrical, software and automation engineers who have extensive experience in industrial system design and build. This increases the efficiency of our product quality and service. We has full control over every process of the system and we have our own in-house 25000 Sqft production plant and professional technicians for machine assembly and pre-commissioning. Testing at our factory in advance can help reduce system errors and site installation time.
Beside this, DNC has an engineering team of over 35 engineers specializing in industrial design, electrical, control systems and robotics solutions. We can offer a full range of industrial solutions under the management of one project team. We do offers free pre-sales consultation and advice. For local service, we have branches in Selangor, Penang, Johor, and regional office to ensure that you get immediate support.
